Medical Office Specialist Certification (CMA & CMAA)

2 Categories:
- Medical Office Assistant (CMA)
- Medical Office Manager (CMAA)

Medical Office Assistant (CMA)
CMAs must have a thorough understanding of provider/patient public relations, be able to use practice scheduling and A/R software, understand medical terminology, laboratory and pharmacy data, with a good working knowledge of basics of billing, health insurance processing, and POS fee calculation-collection, as well as accounts receivable processes.

Medical Office Manager (CMAA)
CMAAs are able to initiate policies and protocols that will improve, protect and stabilize the financial security of the practice. They help guard the practice against risks, and motivate employees to improve productivity and increase revenue. They must demonstrate a high level of financial and personnel management, as well as, have familiarity with managed care contracts, compliance issues and exceptional patient-practice interactive and management skills. A knowledge of medical terminology, coding, billing, health insurance specialist and human resource is important.

Eligibility

CMA: To achieve certification, an individual must have completed an educational training course in medical office assisting, or have 6 months' experience in a provider’s office (with verification of training/or experience).

CMAA: To achieve certification, an individual must have completed an educational training course in medical office or practice management, or have 1 years' experience in a provider’s office (with verification of training/or experience).

Practice and Certification Testing

Cert-blaster - CMA: Competency related to general provider policies and procedures, patient interaction, payer processes, rules and regulations with case scenarios and exercises. The practice test takes about an hour and simulates the type of questions that are on the certification test. Four different types of tests are available; all are interactive.

Cert-blaster - CMAA: Competency related to general provider policies and procedures, patient interaction, payer processes, compliance planning, and accounts receivable management with case scenarios and exercises. The practice test takes about an hour and simulates the type of questions that are on the certification test. Four different types of tests are available; all are interactive.

Exam-Guard - CMA & CMAA: The certification for both CMA and CMAA takes 2 hours, is timed, and the results are immediate and reported to you. The test is reviewed by an instructor prior to issuing the final grade and certificate.

Certification Testing Options:

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