Administrative Assistant Certificate Syllabus

Program Clock Hours:  380

Program Description

Overview: This course develops the necessary skills to thrive in an office environment, especially as the support person for a business executive. Learn about communication, customer service and handling forms and documents (such as applications, agreements, and letters) in accordance with established policies and procedures. Train on Microsoft Office 2007, the world’s leading office productivity software, using our Microsoft Certified Application Specialist (MCAS) approved courses.

Outlook: According to the US Bureau of Labor Statistics, administrative assistant job opportunities are expected to be excellent in the coming years.

Courses included (in required order):

• Microsoft Word 2007 – Level 1
• Microsoft Word 2007 – Level 2
• Microsoft Word 2007 – Level 3
• Microsoft Excel 2007 – Level 1
• Microsoft Excel 2007 – Level 2
• Microsoft Outlook 2007 – Level 1
• Microsoft PowerPoint 2007 – Level 1
• Business Correspondence Level 1
• Business Correspondence Level 2
• Customer Service
• Office Procedures Level 1
• Office Procedures Level 2
• Job Search and Resume Writing

Materials & Equipment included:
Printed textbook for each course

Program Completion
Most students complete this program in 4-6 months. There are final exams on each course, the passing score on which is 70%. Students are allowed up to 3 attempts to pass each exam (with different questions each time). Initial enrollment is for 12 months.

ADMINISTRATIVE ASSISTANT CERTIFICATE
(Online: Instructor Supported)

Program Clock Hours:  380

Program Description

Overview: This course develops the necessary skills to thrive in an office environment, especially as thesupport person for a business executive. Learn about communication, customer service and handlingforms and documents (such as applications, agreements, and letters) in accordance with establishedpolicies and procedures. Train on Microsoft Office 2007, the world’s leading office productivity software,using our Microsoft Certified Application Specialist (MCAS) approved courses.

Outlook: According to the US Bureau of Labor Statistics, administrative assistant job opportunities areexpected to be excellent in the coming years.

Courses included (in required order):

• Microsoft Word 2007 – Level 1
• Microsoft Word 2007 – Level 2
• Microsoft Word 2007 – Level 3
• Microsoft Excel 2007 – Level 1
• Microsoft Excel 2007 – Level 2
• Microsoft Outlook 2007 – Level 1
• Microsoft PowerPoint 2007 – Level 1
• Business Correspondence Level 1
• Business Correspondence Level 2
• Customer Service
• Office Procedures Level 1
• Office Procedures Level 2
• Job Search and Resume Writing

Materials & Equipment included:
Printed textbook for each course

Program Completion
Most students complete this program in 4-6 months. There are final exams on each course, the passingscore on which is 70%. Students are allowed up to 3 attempts to pass each exam (with differentquestions each time). Initial enrollment is for 12 months.

Interested in Administrative Assistant course?

View our Administrative Assistant course page for more information and prices.